Sofeli Cleaning Services — Privacy Policy
At Sofeli Cleaning Services, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
We may collect personal details such as your name, phone number, email address, home or business address, and service preferences when you book with us or contact our team.
How We Use Your Information
We use your information to:
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Schedule and provide cleaning services
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Communicate service updates or promotions
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Process payments securely
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Improve our services and customer experience
We do not sell or share your personal information with third parties for marketing purposes.
Data Security
Your personal information is stored securely and only accessible to authorized staff. We use secure payment systems and protect your data against unauthorized access.
Cancellation & Rescheduling Policy
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Cancel 48 hours in advance: Free of charge
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Cancel less than 24 hours before appointment: 50% of the booked service fee
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No-show or missed appointment: 100% of the booked service fee
We kindly ask clients to give advance notice for any changes to avoid fees.
Contact Us
For questions about your privacy or our policy, please contact us at:
(227) 259-7715
Hello@sofelicleaning.com